Returns

We only support return items, any change on the order after shipping is not allowed. Any unworn, unwashed, defective items can be returned via email. Any damaged items caused by human factor is not supported to return.

If you need to return items, please ship the items to designated address.Refunds will be processed within 14 business days after we receive your returned package. Any shipping fee caused by personal reasons in the return process should be paid by the customer.

 

We did not allow any returned items without contacting us.

If you need to return items, please feel free to contact us at service@sofyee.com



keep in mind all these conditions:

1.LINGERIE, Swimwear, is not allowed to return.

2. Return is allowed within 30 days of the shipped date.

3. The items must be remained unwashed,unworn, and without any artificial damage.

 

Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.